FAQ
Frequently asked questions
Straight answers. No fluff.
Is this for veterans and active duty?
Yes. The service is designed for anyone who needs a complete uniform assembled and delivered.
How do you ensure correct ribbon order and placement?
We use regulation precedence and placement rules. If you choose verification, we confirm from documents before assembly.
What’s the turnaround time?
Typical turnaround is ~2 weeks after confirmation/verification, depending on complexity and inventory.
Can I make changes after I pay?
Yes, up until assembly begins. Reply to your confirmation email and we’ll adjust.
Do you store my documents?
For MVP, verification is handled via secure follow-up. Longer-term, we’ll provide secure uploads and deletion controls.
Note: This is a made-to-order service. Final assembly details may require a quick confirmation step.